Retail Sales Specialist: Commission & Perks

Spectrum; Stevens Point (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free internet

Discounted internet

Free TV service

Discounted mobile service

Job summary

Spectrum's Retail Sales Specialist role in Stevens Point, WI, puts you at the forefront of customer encounters, promoting Spectrum Internet, TV, and Mobile services to both new and existing customers.

You will drive sales while delivering outstanding service, using active listening, product knowledge, and effective communication to resolve issues, handle objections, and help customers choose the best solutions for their needs.

Qualifications

• HS diploma or equivalent required.
• Cash handling and accurate payment transactions expected.
• Comfort with personal technology and basic computer use.
• Ability to read, write, speak English and manage multiple tasks.
• 1–5 years sales/customer service experience preferred.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers about products.
• Build positive customer relationships and handle objections while reselling product value.
• Maintain knowledge of Spectrum products, pricing, promotions, and visuals.
• Ensure a welcoming store atmosphere and participate in training programs.

Skills

Cash handling

Technology savvy

Basic math

English proficiency

Customer service

Sales oriented

Communication skills

Team player

Education

High School Diploma or equivalent

Tools

Mobile devices

Job description

Spectrum's Retail Sales Specialist role in Stevens Point, WI, puts you at the forefront of customer encounters, promoting Spectrum Internet, TV, and Mobile services to both new and existing customers.

You will drive sales while delivering outstanding service, using active listening, product knowledge, and effective communication to resolve issues, handle objections, and help customers choose the best solutions for their needs.