Retail Sales Specialist - Appliances

Best Buy; Riverside (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Physical and mental well-being support

Job summary

Best Buy in Riverside, CA is seeking a Retail Sales Specialist for the appliances department. You will engage customers, demonstrate products, and provide recommendations while learning kitchen and laundry appliance specs and benefits.

You will perform transactions, stay current on tech trends, handle inquiries and maintain merchandising. This role includes training others and meeting sales goals, with benefits and growth opportunities listed.

Qualifications

• 1 year of experience in sales or customer service.
• Experience with premium products is preferred.

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Stay informed about the latest technology trends and products through continuous learning and professional development.
• Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience.
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively.
• Maintain department merchandising and readiness to serve customers.
• Train other sales floor personnel on how to be successful in the department.

Skills

Customer service

Sales

Communication

CRM

Tools

POS systems

Job description

As a Retail Sales Specialist in our appliances department, you’ll engage with customers to learn their needs, provide excellent service, perform product demos and make helpful recommendations. We’ll provide the training you need to become an expert on kitchen and laundry appliances, including specifications, features and benefits.

What you’ll do

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department
• 1 year of experience building complex solutions in sales, customer service or related fields

Preferred qualifications

• 1 year of experience selling in premium products, luxury brands and/or custom design environments
• 1 year of experience in customer relationship management (CRM)

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations.

Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

1043468BR

Brand

Best Buy

Job Category

Retail Group

Job Level

18.56

25.98

Store Number or Department

000392 Canyon Springs CA Store

Address Line 1

City

Riverside

State

California

Search Categories

Retail

92507-0928

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.