Retail Sales Specialist

Ace Hardware Corporation; Spicewood (TX); On-site; USD 19,000 - 22,000; Full time

Job summary

Ace Retail Group is seeking a Sales Associate to support receiving, stocking, pricing, and maintaining a clean, welcoming store environment. You will help customers, share product knowledge, and ensure accurate signage and presentation across departments.

This role emphasizes excellent customer service, teamwork, and adherence to our core values. The position is on-site at our Spicewood, TX location with physical duties including lifting up to 25 lbs and operating store equipment as needed.

Qualifications

• High School or GED equivalent.
• Formal retail experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Responsibilities

• Provide a positive representation of Ace Retail Group.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Skills

Customer service

Retail experience

Education

High School or GED equivalent

Job description

Ace Retail Group is seeking a Sales Associate to support receiving, stocking, pricing, and maintaining a clean, welcoming store environment. You will help customers, share product knowledge, and ensure accurate signage and presentation across departments.

This role emphasizes excellent customer service, teamwork, and adherence to our core values. The position is on-site at our Spicewood, TX location with physical duties including lifting up to 25 lbs and operating store equipment as needed.