Retail Sales Specialist

Staples; Santa Ana (CA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth

Associate discounts

Retail discounts

401(k) matching

Dental and vision

Job summary

Staples is hiring Sales Specialists in Santa Ana, CA, offering flexible part-time hours and a supportive, team-oriented retail culture. You'll help customers find total solutions, assist on the sales floor and possibly be involved in cashiering and merchandising as needed.

Training is provided; compensation is based on qualifications and experience. Staples emphasizes inclusivity, equal opportunity employment, and a supportive benefits program including insurance, 401(k) and employee discounts.

Qualifications

• Flexible schedule based on store needs.
• Strong customer service experience.
• Ability to engage and understand customer needs.
• Collaborate and work cooperatively in a fast-paced environment.
• Manage conflict in a calm, cooperative manner.
• Operate with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10–50 pound range.

Responsibilities

• Create a positive, inviting environment for customers and learn their tech and needs.
• Stay current on technology products, offerings and services to offer a total solution.
• Respond quickly to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on duties (e.g., cashier, merchandising, returns, other duties).

Skills

Flexible schedule

Customer service

Engage with customers

Collaboration

Conflict management

Integrity

Lifting 50 lbs

Job description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You'll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs

• Stay current on technology products, offerings and services to offer a total solution

• Respond quickly and resourcefully to customer requests and concerns on the sales floor

• Ensure the Tech department achieves key metrics, including profitable sales

• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Strong customer service experience

• Demonstrated ability to engage and speak to customers and understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.