Retail Sales Specialist

Staples, Inc.; Norco (CA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time hours

Paid time off

Weekly pay

401(k) with company match

Dental and vision insurance

Job summary

Staples, Inc. in Norco, CA is seeking Sales Specialists to deliver exceptional customer service and provide total solutions in-store and at the kiosk. You will learn customer needs and offer products and services while contributing to a fun, team-oriented retail culture.

Hiring immediately with training provided. This part-time role offers perks and opportunities for growth. Join a dynamic team focused on customer satisfaction and sales excellence.

Qualifications

• Strong customer service experience required.
• Ability to engage customers and understand needs.
• Comfortable in a fast-paced environment.
• Willingness to work a flexible schedule.
• Good conflict resolution and integrity.

Responsibilities

• Create a welcoming environment for customers and learn their tech needs.
• Stay informed about products and services to offer total solutions.
• Respond quickly to customer requests on the sales floor.
• Help the Tech department achieve key metrics and profitable sales.
• Be flexible across roles (cashier, merchandising, returns, other duties).

Skills

Customer service

Communication

Problem solving

Team collaboration

Flexibility

Tools

POS system

Job description

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs
• Stay current on technology products, offerings and services to offer a total solution
• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Strong customer service experience
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.