Retail Sales Specialist

Staples, Inc.; Hackettstown (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible hours

Weekly pay

Associate discounts

401(k) match

Dental and vision insurance

PTO

Job summary

Staples, Inc. is seeking a Sales Specialist to deliver exceptional customer service, helping customers find total solutions in-store and through the kiosk.

You will stay informed on tech products to offer complete solutions and contribute to a friendly, team-oriented retail culture. Join immediately with training provided and enjoy perks like flexible part-time hours, weekly pay, associate discounts, and a robust benefits package as you support store priorities and assist with cashier,

Qualifications

• Excellent customer service experience.
• Ability to engage with customers and assess their needs.
• Collaborate with team in a fast-paced environment.
• Flexibility to cover various store duties as needed.
• Ability to manage conflicts professionally and respectfully.
• Uphold honesty and integrity in customer and business information.
• Shop floor mobility and ability to lift 10–50 lbs occasionally.

Responsibilities

• Create a welcoming environment for customers and learn their tech needs.
• Stay informed on products and services to offer total solutions.
• Respond promptly to customer requests and concerns on the sales floor.
• Support the Tech department to achieve key metrics and profitable sales.
• Be flexible across roles (cashier, merchandising, returns, etc.).

Skills

Customer service

Engage with customers

Team collaboration

Flexibility

Conflict management

Integrity

Lifting ability

Mobility

Tools

POS system

Job description

Sales Specialists

provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play an active role in helping both your store and your customer win.

• Create a positive, inviting environment for customers as you learn their tech and overall needs
• Stay current on technology products, offerings and services to offer a total solution
• Respond quickly and resourcefully to customer requests and concerns on the sales floor
• Ensure the Tech department achieves key metrics, including profitable sales
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Strong customer service experience
• Demonstrated ability to engage and speak to customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: experience selling products or services

Staples does not sponsor applicants for work visas for this position.