Retail Sales Rockstar — Musical Gear Expert

Guitar Center Stores, Inc.; Lexington (KY); On-site; USD 16,531 - 20,664; Full time

Job summary

Guitar Center Stores, Inc. is seeking a Retail Sales Associate to join our vibrant team. If you love music, you’ll help customers discover instruments and gear and deliver a memorable in-store experience.

You’ll engage with customers, work toward sales targets with upsell and cross-sell, maintain strong product knowledge, and build relationships within the local music community while keeping the store organized and welcoming.

Qualifications

• Friendly, welcoming demeanor that makes customers feel valued.
• Passion for music with knowledge of instruments and products.
• Competitive sales mindset with target-driven attitude.
• Proactive problem-solving skills for customer issues.
• Strong teamwork and collaboration.

Responsibilities

• Engage customers, understand musical dreams, and recommend instruments and gear to fulfill those dreams.
• Hit sales targets with upsell and cross-sell to maximize opportunities.
• Maintain up-to-date product knowledge and communicate trends to customers.
• Build customer relationships, follow up for satisfaction, and engage with the local music community.
• Merchandising and store upkeep to keep the space inviting and music-friendly.
• Adopt a growth mindset, embrace feedback, and continuously improve.

Skills

Customer engagement

Sales mindset

Product knowledge

Team player

Communication skills

Job description

Guitar Center Stores, Inc. is seeking a Retail Sales Associate to join our vibrant team. If you love music, you’ll help customers discover instruments and gear and deliver a memorable in-store experience.

You’ll engage with customers, work toward sales targets with upsell and cross-sell, maintain strong product knowledge, and build relationships within the local music community while keeping the store organized and welcoming.