Retail Sales Representative

Verizon Authorized Retailer, TCC; Lusby (MD); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Company Match

Paid Time Off

Competitive Hourly Rate

Uncapped Commission

Job summary

Verizon Authorized Retailer, TCC in Lusby is looking for a Sales Associate to connect with customers, drive sales, and provide exceptional service. In this role, you will assist customers with wireless products, ensuring their needs are met while achieving sales goals.

The ideal candidate has a high school diploma, flexible scheduling ability, and strong customer service skills. This position offers competitive pay, commission opportunities, and various benefits, promoting both personal growth and community involvement.

Qualifications

• At least a high school diploma.
• Reliable transportation is required.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Prepare the store for opening and welcome customers.
• Drive sales by connecting with customers in-store and over the phone.
• Engage with team members and participate in ongoing sales training.

Skills

Customer service skills

Sales skills

Communication skills

Problem-solving skills

Education

High school diploma

Job description

Overview

TCC, Verizon Authorized Retailer – Sales Associate. A typical day at TCC as a Sales Associate starts with purpose. As the store opens, I prepare the space to welcome customers—not just to sell wireless products, but to help people stay connected to what matters most in their lives. From the moment the first customer walks in, my focus is on listening, understanding their needs, and guiding them toward solutions that bring real value. Throughout the day I drive sales by connecting with customers both in‑store and over the phone, answering questions, explaining options, and educating them on products and services that fit their lifestyles. Whether it’s helping someone upgrade their device, troubleshooting an issue, or walking them through a new feature, every interaction is an opportunity to build trust and deliver an experience that goes beyond sales expectations. Sales goals are part of the journey, and I am motivated by reaching sales milestones that reflect both personal growth and team success. Balancing sales performance with genuine customer care is key—ensuring every customer feels confident, supported, and satisfied while driving results for the business.

Between customer interactions, I stay engaged through company tools and resources, collaborate with my team, and participate in ongoing sales training and strategy meetings that sharpen my skills and fuel development. Growth here isn’t just encouraged—it’s expected. What truly sets the day apart is knowing that my sales extend beyond the store walls. Through community giveback efforts like volunteer events, donations, and local initiatives, I am proud to be part of a company that actively invests in the communities it serves. As the day winds down and the store closes, I leave knowing I have contributed with energy, positivity, and purpose—not just doing a sales job, but building a long‑term sales career rooted in meaningful connections. When you bring your energy, passion, and commitment to our customers and communities, we believe you should be rewarded. That’s where our pay and benefits come in.

Compensation & Benefits

• Average Salary: $55‑65,000 per year
• Competitive Hourly Rate
• Uncapped Commission
• Bonuses and Profit Sharing
• Hourly Guaranteed Pay
• Same Day Pay Options
• Career Development
• Paid Time Off
• Paid Community Time
• Paid Employees Matter Day
• Generous Community Grant Opportunities
• Employee Resource Groups
• Medical, Dental, Vision
• 401K with Company Match
• Long‑Term and Short‑Term Disability
• Critical and Accident Benefits
• Family Related Time Off
• Employee Assistance Program
• Employee Referral Program
• Verizon Wireless Discount Options
• Rewards and Recognition

Qualifications

• At least a high school diploma
• Ability to work guaranteed full‑time hours
• Ability to work a flexible schedule including nights, weekends, and holidays
• Reliable transportation
• This position may require the ability to work in multiple locations
• Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time
• Ability to lift 10 pounds as needed
• Ability to travel is approximately 10%, based on the needs of the business
• Legally authorized to work in the U.S.