Retail Sales Representative

TCC, Verizon Authorized Retailer; Grand Rapids (MI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Career Development

Paid Time Off

Community Time

Employees Matter Day

Community Grants

Employee Resource Groups

Medical Benefits

401K Match

Disability Insurance

Family Time Off

Employee Assistance

Referral Program

Verizon Wireless Discount

Rewards & Recognition

Job summary

TCC, Verizon Authorized Retailer in Grand Rapids, MI is hiring a Retail Sales Representative. Join a team that rewards performance with uncapped commissions, generous monthly bonuses, and annual profit-sharing, while helping customers choose wireless solutions that fit their needs.

This role emphasizes face-to-face customer engagement, product knowledge, and a commitment to exceptional service as part of a fast-paced retail environment. Full-time hours and reliability are expected.

Qualifications

• High school diploma or equivalent.
• Willingness to work full-time with flexible hours.
• Reliable transportation and ability to travel up to 10%.

Responsibilities

• Open and greet customers, build connections and understand needs.
• Deliver solutions that meet customer requirements and drive value.
• Interact with customers in-store or by phone, supporting post-sale service.

Skills

Sales-driven mindset

Wireless retail experience

Telecom sales

Education

High school diploma

Job description

TCC, Verizon Authorized Retailer - Retail Sales Representative

At TCC, Verizon Authorized Retailer, we believe our communities need more than just a wireless retailer, and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities.

When you bring your energy, passion, and commitment to our customers and communities, we believe your success should match your effort—that’s where our pay comes in. With an uncapped commission structure, generous monthly bonuses, and an annual profit-sharing bonus, your earning potential is truly unlimited for those who are motivated to win. If you’re ready to take control of your income and build a rewarding career, we can’t wait to see what you bring to the team—

Pay

• Average Salary: $55-65,000 per year
• Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
• Hourly Guaranteed Pay
• Same Day Pay Options

Day in the Life

A typical day at TCC as a Sales Associate starts with purpose. From opening the store to welcoming each customer, the focus goes beyond selling—it’s about building connections, understanding needs, and delivering solutions that truly make a difference. Every interaction, whether in-store or over the phone, is an opportunity to create value, build trust, and exceed expectations.

Success is driven by a balance of strong sales performance and genuine customer care. Supported by ongoing training, collaboration, and growth opportunities, each day contributes to developing the skills needed for a long-term career. And through community involvement, the impact of the role extends far beyond the store.

Benefits

• Career Development
• Paid Time Off
• Paid Community Time
• Paid Employees Matter Day
• Generous Community Grant Opportunities
• Employee Resource Groups
• Medical, Dental, Vision
• 401K with Company Match
• Long-Term and Short-Term Disability
• Critical and Accident Benefits
• Family Related Time Off
• Employee Assistance Program
• Employee Referral Program
• Verizon Wireless Discount Options
• Rewards and Recognition

Do you have…

• Telecommunication or wireless sales experience
• Experience working in a fast-paced wireless retail sales position
• Energized by a competitive, goal-driven sales environment where performance is rewarded

Qualifications

• At least a high school diploma.
• Ability to work guaranteed full-time hours.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to work in a retail, storefront environment
• Reliable transportation. This position may require the ability to work in multiple locations.
• Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
• Ability to lift 10 pounds as needed.
• Ability to travel is approximately 10%, based on the needs of the business.
• Legally authorized to work in the U.S.