Retail Sales Pro — Help Guests, Drive Fun

Five Below; Fort Worth (TX); Hybrid; USD 13,000 - 18,000; Part time

Benefits offered by this job

Health coverage

Wellness program

Employee discounts

Job summary

Five Below is seeking a customer-focused associate to greet customers and provide product recommendations in a fast-paced, affordable shopping environment. The role involves cash handling, using handheld devices, and assisting with restocking and promotions.

Starting pay is $11.00 per hour with flexible scheduling to support store needs, including days, evenings, weekends, and potential overnight shifts. Join a team that values fun, energy, and delivering a WOW customer experience.

Qualifications

• Greet and assist customers promptly.
• Assess customer needs using product knowledge and recommendations.
• Handle inquiries and resolve issues professionally.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Cash register tech

Problem solving

On-the-job learning

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is seeking a customer-focused associate to greet customers and provide product recommendations in a fast-paced, affordable shopping environment. The role involves cash handling, using handheld devices, and assisting with restocking and promotions.

Starting pay is $11.00 per hour with flexible scheduling to support store needs, including days, evenings, weekends, and potential overnight shifts. Join a team that values fun, energy, and delivering a WOW customer experience.