Retail Sales Pro: Elevate Customer Experience

Charter Communications; Santee (CA); On-site; USD 37,000 - 58,000; Full time

Job summary

Charter Communications, operating Spectrum retail locations, seeks a Retail Sales Specialist to promote and sell our product portfolio to existing and new customers. The role focuses on enhancing customer experience, meeting sales goals, and maintaining product knowledge in a busy store environment.

You will identify sales opportunities, educate customers on devices and services, and uphold welcoming store standards.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Strong customer service and communication skills.
• Comfort with technology and learning new devices.

Responsibilities

• Promote and sell Spectrum products to customers in-store.
• Deliver outstanding customer care and resolve issues.
• Identify sales opportunities and educate customers on products.
• Maintain knowledge of pricing, promotions and visual standards.
• Ensure a welcoming store atmosphere and policy compliance.

Skills

Cash handling

Technology savvy

Basic math

Communication

Customer service

Multitasking

Motivation to exceed sales goals

Attention to detail

Education

High School Diploma or equivalent

Tools

POS system

Mobile devices

Computer applications

Job description

Charter Communications, operating Spectrum retail locations, seeks a Retail Sales Specialist to promote and sell our product portfolio to existing and new customers. The role focuses on enhancing customer experience, meeting sales goals, and maintaining product knowledge in a busy store environment.

You will identify sales opportunities, educate customers on devices and services, and uphold welcoming store standards.