Retail Sales Pro: Elevate Customer Experience

R555US DTLR, Inc.; Orlando (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

DTLR, Inc. is seeking a Full-Time Associate in Orlando, FL to support store operations and deliver excellent customer service. You will drive sales, assist with merchandising and pricing, and handle daily tasks under management guidance.

The role emphasizes a customer-first approach, teamwork, and adherence to company policies. You may assist across stores in the district and participate in loss prevention efforts to protect inventory and revenue.

Qualifications

• Education And/or Experience: Previous work experience in retail or customer service is preferred, but not necessary.
• High school diploma or equivalent preferred.

Responsibilities

• Builds customer relationships by demonstrating a strong sense of customer service by assisting all customers in a professional, courteous, reliable, attentive, honest and responsive manner.
• Identifies customer needs and provides knowledgeable assistance to help customers select the product(s) that meet their needs.
• Assists with shipments, merchandising, restocking, and pricing.
• Maintains a positive, enthusiastic attitude toward job and company.
• Assists Store Manager with monitoring and identifying issues relevant to loss or shrink to meet company goals.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Follows loss prevention policies and security procedures; protects the store against shoplifting and internal theft.
• Balances all money taken in during assignment and investigates discrepancies.

Skills

Customer service

Leadership

Team player

Communication

Education

High school diploma or equivalent

Job description

DTLR, Inc. is seeking a Full-Time Associate in Orlando, FL to support store operations and deliver excellent customer service. You will drive sales, assist with merchandising and pricing, and handle daily tasks under management guidance.

The role emphasizes a customer-first approach, teamwork, and adherence to company policies. You may assist across stores in the district and participate in loss prevention efforts to protect inventory and revenue.