Retail Sales Pro: Customer-Centric & Career Growth

Charter Communications; Parma (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

Charter Communications is hiring a Retail Sales Specialist in Parma, OH to promote and sell Spectrum products to existing and new customers. You will drive sales, deliver excellent customer care, and maintain knowledge of pricing, promotions, and store visuals.

The role requires a high school diploma, strong cash handling, and superior communication skills. It offers a flexible schedule, in-store duties, and the opportunity to earn commissions in addition to base pay.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Strong communication with customers in person, on the phone and in writing.
• Ability to read, write, speak, and understand English.
• Affable in a fast-paced team environment.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Skills

Cash handling

Technology proficiency

Basic math

English language

Customer service

Sales skills

Communication

Interpersonal skills

Team player

Attention to detail

Self-motivation

Problem solving

Education

High School Diploma or equivalent

Job description

Charter Communications is hiring a Retail Sales Specialist in Parma, OH to promote and sell Spectrum products to existing and new customers. You will drive sales, deliver excellent customer care, and maintain knowledge of pricing, promotions, and store visuals.

The role requires a high school diploma, strong cash handling, and superior communication skills. It offers a flexible schedule, in-store duties, and the opportunity to earn commissions in addition to base pay.