Retail Sales & Merchandising Associate – Customer Care

Dollar General Corporation; Illinois; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

401(k) Savings Plan

Paid time off

Employee discounts

Job summary

Dollar General Corporation in Illinois is seeking a store associate to act as the frontline contact for customers, assist with stock, displays, and planograms, and operate the cash register. You will help maintain store presentation, handle merchandise, and support everyday store operations.

The role emphasizes teamwork, safety, and delivering friendly service while protecting assets. Prior retail experience and basic math skills are beneficial; high school diploma preferred.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.
• High school diploma or equivalent preferred.

Responsibilities

• Unload trucks and stock as directed.
• Receive, open, and unpack cartons; stock or display merchandise.
• Build and rotate merchandise displays; face products on shelves.
• Restock recovered merchandise and assist customers in locating items.
• Operate cash register and bag purchases; handle payments and change.
• Assist with ordering merchandise using handheld scanners.
• Maintain store cleanliness and safety; follow company procedures.
• Greet customers and support teamwork to maximize sales.

Skills

Effective interpersonal and oral comms

Safety awareness

Plan-o-gram adherence

Cash handling procedures

Basic mathematical skills

IBM cash register functions

Education

High school diploma or equivalent preferred

Tools

Handheld scanners

Pricing guns

Box cutters

Two-wheel dollies

U-boats

Rolltainers

Job description

Dollar General Corporation in Illinois is seeking a store associate to act as the frontline contact for customers, assist with stock, displays, and planograms, and operate the cash register. You will help maintain store presentation, handle merchandise, and support everyday store operations.

The role emphasizes teamwork, safety, and delivering friendly service while protecting assets. Prior retail experience and basic math skills are beneficial; high school diploma preferred.