Retail Sales Manager - Lead Team & Grow Store

Ashley Global Retail; Meridian (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Employee discount 10% – 30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Job summary

Ashley Furniture is seeking a Selling Sales Manager to oversee the day-to-day operations of the retail store, manage all showroom departments, and drive sales performance including margins, volume, quotas, and closing ratios.

You will lead the sales, guest experience, and visual teams; hire, train, and coach staff; maintain budgets; and ensure documentation. The role requires a high school diploma, 2+ years of retail experience, 4+ years of supervisory experience, and strong communication skills.

Qualifications

• High School Diploma required.
• 2+ years working in the retail industry.
• 4+ years supervising in a retail industry.
• Previous supervisory experience required.
• Intermediate knowledge of Microsoft Office.
• Ability to learns in hours computer programs.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff retail location.
• Ability to work flexible hours and travel as needed.
• Exceptional verbal and written communication skills.
• Knowledge and experience in team building skills.

Responsibilities

• Manage all departments in the showroom.
• Oversee all sales including margins, volume, quotas, and closing ratios, while developing and implementing future goals.
• Handle all customer-related issues escalated above the Guest Experience Manager.
• Work with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.
• Provide exceptional leadership to the sales, guest experience, and visual teams.
• Coach members of the staff to build individual and team success in a professional manner.
• Maintain budgeted administrative costs including wages and supplies.
• Audit the performance of employees and provide additional support or training if needed.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Hire, train, and coach the sales team.
• Prepare and administer performance evaluations for assigned staff.
• Provide timely and effective communications.
• Attend monthly staff meetings.
• Other duties as assigned, essential or otherwise.

Skills

Retail experience

Supervisory experience

Verbal communication

Written communication

Team building

Guest service

Education

High School Diploma

Tools

Microsoft Office

Job description

Ashley Furniture is seeking a Selling Sales Manager to oversee the day-to-day operations of the retail store, manage all showroom departments, and drive sales performance including margins, volume, quotas, and closing ratios.

You will lead the sales, guest experience, and visual teams; hire, train, and coach staff; maintain budgets; and ensure documentation. The role requires a high school diploma, 2+ years of retail experience, 4+ years of supervisory experience, and strong communication skills.