Retail Sales Manager

Harbor Freight Tools; West Branch (MI); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Monthly bonus

401(k) match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Disability insurance

Associate discounts

HSA

Job summary

Harbor Freight Tools in United States (West Branch) is seeking an Assistant Manager to join our high-performing retail team. This full-time role blends leadership responsibilities with practical store operations and exceptional customer service to improve store performance.

You'll lead, coach, and develop team members, ensure a clean, safe store, and help optimize stocking, pricing, and daily workflows. A recent leadership background and a commitment to professional growth are highly valued in

Qualifications

• Leadership experience in retail settings.
• Strong customer service orientation.
• Ability to manage store operations and lead a team.

Responsibilities

• Lead, coach, and develop store staff.
• Model professional customer service to customers and peers.
• Maintain a safe, clean, and organized store environment.
• Oversee stocking and pricing accuracy across departments.
• Serve as Leader on Duty as scheduled and drive store initiatives.

Skills

Leadership

Customer service

Store operations

Job description

Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about furthering your career in retail.

The anticipated range for this position is $25.25 - $27.78 per hour depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 152 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 64 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Why You’ll Love it:

• People First Culture
• Respectful scheduling
• Paid time off
• Bonus opportunity
• Associate Discounts
• Company Matched 401(K)
• Medical/Dental/Vision Insurance
• Additional Benefits including HAS, discounted gym membership, EAP and more!
• Closed on Thanksgiving, Christmas & Easter
• Clear path to promotion & continuous leadership development
• Stable employment with growing company

What You’ll Do:

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduledBe a subject matter expert in your role and model “Great Place To Work” behaviors
• Ensure items are in stock and priced correctly
• Other duties as assigned