Retail Sales Manager

CarMax Business Services; Memphis (TN); On-site; USD 55,000 - 96,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Career development

Job summary

CarMax is seeking a Sales Manager Trainee to join our Memphis store. This structured program spans six to nine months and prepares you to lead a commissioned sales team, drive performance, and deliver exceptional customer experiences.

You will train alongside seasoned managers and sales consultants, develop action plans, and learn how to analyze sales metrics while upholding CarMax values and EH&S requirements, with opportunities for growth within a best-in-class retail organization.

Qualifications

• Minimum of three years of management experience.
• Experience in a sales-driven environment with strong performance results.
• Ability to execute long- and short-term sales strategies effectively.
• Skilled in developing action plans to drive team performance.
• Strong ability to communicate clearly and influence others.
• Ability to motivate and inspire teams to achieve goals.
• Flexibility to work evenings and weekends to support store operations.

Responsibilities

• Lead and motivate a commissioned sales team to achieve strong results for your location.
• Collaborate with other sales managers to drive overall store performance and foster continuous improvement through coaching and feedback.
• Recognize individual team member goals and create tailored development plans.
• Analyze and track sales performance metrics to meet and exceed targets.
• Identify opportunities and solve challenges to ensure an exceptional customer experience.
• Champion CarMax values and initiatives to maintain a people-first culture.
• Foster continuous improvement through coaching and feedback.
• Responsible for CarMax EH&S requirements for your department and/or location, including workplace safety.

Skills

Management experience

Sales drive

Strategic planning

Communication skills

Leadership

Team motivation

Job description

7218 - Memphis - 7771 Highway 64, Memphis, Tennessee, 38133 CarMax, the way your career should be!

Position Overview As a Sales Manager Trainee, you will embark on a structured training program designed to prepare you for success as a future Sales Manager at CarMax. Over six to nine months, you’ll gain hands‑on experience through in‑store learning and business rotations, working alongside seasoned managers and sales consultants. Your leadership will inspire and motivate associates to deliver exceptional customer experiences and achieve strong sales results. If you are an outstanding communicator with proven leadership skills and a passion for driving performance, this is your opportunity to join a best‑in‑class retail organization and make a meaningful impact.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Lead and motivate a commissioned sales team to achieve strong results for your location
• Collaborate with other sales managers to drive overall store performance and foster continuous improvement through coaching and feedback
• Recognize individual team member goals and create tailored development plans
• Analyze and track sales performance metrics to meet and exceed targets
• Identify opportunities and solve challenges to ensure an exceptional customer experience
• Champion CarMax values and initiatives to maintain a people-first culture
• Foster continuous improvement through coaching and feedback
• Responsible for CarMax Environmental, Health and Safety (EH&S) requirements for your department and/or location, including workplace safety.

Required Qualifications

• Minimum of three years of management experience with a proven track record of success
• Experience in a sales-driven environment with strong performance results
• Ability to execute long- and short-term sales strategies effectively
• Skilled in developing action plans to drive team performance
• Strong ability to communicate clearly and influence others
• Ability to motivate and inspire teams to achieve goals
• Flexibility to work evenings and weekends to support store operations

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change - sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.

Benefits

• Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
• Associates that are considered full-time hourly or commission/incentive eligible: To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
• Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website.

The annual salary for this position is: $54,600.00 - $95,500.00 May be eligible for bonus and equity.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the Fortune 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.