Retail Sales Manager

CubeSmart; Exton (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health benefits

Tuition reimbursement

401k retirement plan with company match

Job summary

A leading self-storage company in Exton, Pennsylvania, is seeking a Property Manager to manage and maintain the facility, providing excellent customer service while performing property maintenance tasks. This role requires a positive attitude, effective communication skills, and the ability to perform physical tasks. Applicants must have a valid driver's license, reliable transportation, and the ability to work Saturdays. The position offers competitive hourly pay, paid time off, health benefits, and retirement plans.

Qualifications

• Experience in delivering high quality customer service to a diverse customer market.
• Valid driver’s license and reliable transportation.
• Ability to perform physical tasks required for property maintenance.

Responsibilities

• Manage and maintain property while providing excellent customer service.
• Interact with customers face to face and meet sales goals.
• Oversee the store’s expense budget and manage reports.

Skills

Customer service

Positive and outgoing personality

Basic computer skills

Job description

Overview

At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count”.

Responsibilities

What CubeSmart Self Storage offers:

• Weekly Pay - Putting money in your pocket more often
• Excellent Schedule – Most shifts end at 6:00 p.m. and Sundays off*
• Competitive Hourly Pay & Bonus
• Paid Time Off – Vacation, Sick, & Holidays
• Generous Health Benefits
• 401k Retirement Plan with Company Match
• Tuition Reimbursement
• Self-Storage Discounts

In your role at CubeSmart Self Storage, you will manage and maintain your property, requiring both customer service and property maintenance skills.

The Property Manager is responsible for….

Customer Service:

• Developing customer relationships by identifying self‑storage needs and providing appropriate solutions while delivering WOW! or 5 Star service.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform lock checks and showing units to customers.
• Working independently and with a team renting self‑storage spaces, selling store merchandise, managing the leasing process, accepting payments using our Point‑of‑Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
• Managing the invoice review and approval responsibilities within database.
• Processing invoices, managing reports, and handling the legal process of auctions.
• Overseeing the store’s expense budget while maintaining store supplies and retail inventory.

Property Maintenance:

• Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
• Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
• Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, paving, fence, walls, doors)

You’ll love working here because…

YOU WILL MAKE A DIFFERENCE – YOU WILL BELONG TO A TEAM – YOU WILL GROW WITH US

Qualifications

There are specific qualities that would make you great in this role:

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• Basic computer skills.

Important requirements:

• You must be able to work Saturdays.
• Valid driver’s license and insurance with access to reliable transportation used during the workday.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb, or balance on a ladder.

*Some locations may require Sunday hours.

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.