Retail Sales Lead & Team Coach

KnitWell Group; Langhorne (Bucks County); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT is seeking a Sales Lead in Langhorne, PA to support and role-model exceptional customer experiences. You will collaborate with the Store Manager to become an expert on store operations and step in as manager when needed.

You will help onboard and develop a highly engaged team, uphold brand standards, and drive a seamless omnichannel shopping experience through effective coaching and tools.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficiency and POS system ability.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Communication and coaching

POS system proficiency

Flexible availability

Tools

POS system

Job description

LOFT is seeking a Sales Lead in Langhorne, PA to support and role-model exceptional customer experiences. You will collaborate with the Store Manager to become an expert on store operations and step in as manager when needed.

You will help onboard and develop a highly engaged team, uphold brand standards, and drive a seamless omnichannel shopping experience through effective coaching and tools.