Retail Sales Lead - Team Builder & Customer Experience

Chico's FAS, Inc.; Alpharetta (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Chico's FAS, Inc. is seeking a Sales Lead to support management in creating a customer-focused, profitable store environment. Responsibilities include supervising sales staff, overseeing opening/closing duties, merchandising, and ensuring strong customer service aligned with MAPS standards.

The role emphasizes building a high-performing team, driving sales, and coaching associates on product knowledge and brand standards. Must be able to work a flexible schedule including nights and weekends.

Qualifications

• 1+ year retail or sales management experience preferred
• Excellent communication, verbal and written skills
• Able to learn or adapt to technology provided by the company
• Knowledge of administrative aspects of store operations
• Strong organizational skills and ability to multi-task in a fast-paced environment

Responsibilities

• Drive for Results: establish expectations and accountability; manage merchandising and promotions; supervise sales and cash handling.
• Build High Performing Teams: motivate and lead store team; promote collaboration; communicate changes effectively.
• Customer Experience: deliver MAPS service; assist customers with product knowledge and locating merchandise; manage clienteling and loyalty programs.
• Talent: support training programs; coach associates; recognize outstanding performance; ensure policies are followed.

Skills

Retail management

Customer service

Communication

Tech savvy

Store operations

Job description

Chico's FAS, Inc. is seeking a Sales Lead to support management in creating a customer-focused, profitable store environment. Responsibilities include supervising sales staff, overseeing opening/closing duties, merchandising, and ensuring strong customer service aligned with MAPS standards.

The role emphasizes building a high-performing team, driving sales, and coaching associates on product knowledge and brand standards. Must be able to work a flexible schedule including nights and weekends.