Retail Sales Lead (Seasonal)

Le Creuset; Wrentham (MA); On-site; USD 25,000 - 30,000; Part time

Job summary

Le Creuset is seeking a Seasonal Sales Lead in Wrentham, MA to create exceptional customer experiences and support the store team during the busy holiday season. You will engage with customers, share product knowledge, and help achieve store sales goals while maintaining the inviting Le Creuset environment.

This temporary role runs through January 8, 2027, requiring reliability, teamwork, and a flexible schedule including days, evenings, weekends, and holidays.

Qualifications

• Experience in retail or customer service, preferably in a specialty store.
• Ability to assist with opening/closing procedures and basic store operations.
• Demonstrated dependability and follow-through on SOPs.
• Strong communication and teamwork to support store goals.

Responsibilities

• Open and close the store with authorized procedures and security measures.
• Provide personalized service and share product knowledge for Le Creuset cookware.
• Support merchandising, inventory, and loss-prevention processes while maintaining standards.
• Collaborate with team and leadership to ensure a positive customer experience.

Skills

Customer service

Cash handling

Teamwork

Flexibility

Job description

Seasonal Sales Lead - Wrentham Village Premium Outlets, MA

Where passion meets premium – join our retail team!

The Recipe for Success: Role Summary

As a Seasonal Sales Lead, you will help create exceptional customer experiences and support the store team during our busy holiday season. You will connect with customers, provide personalized service, share your knowledge and enthusiasm for Le Creuset products, and contribute to the achievement of store sales goals. Through teamwork, reliability, and a positive attitude, you will help maintain an inviting store environment and bring the Le Creuset brand to life. This is a temporary seasonal position expected to continue through January 8, 2027.

Ingredients: Key Responsibilities

• Open and Close the Store: Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.
• Support Sales and Customer Experience: Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.
• Maintain Operational and Visual Standards: Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset’s visual and operational standards.
• Contribute to a Positive Team Environment: Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

The Perfect Blend

What We’re Looking For

• Previous retail sales or customer service experience, preferably in a specialty retail environment
• Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred
• Dependability, sound judgment, and the ability to follow established security and operational procedures
• A customer-focused approach with strong communication and teamwork skills
• Flexibility to work a varied schedule, including days, evenings, weekends, and holidays
• A genuine interest in cooking, baking, entertaining, and the Le Creuset brand

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavour. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.

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