Retail Sales Lead (Part Time)

Le Creuset; San Clemente (CA); On-site; USD 21,000 - 26,000; Part time

Job summary

Le Creuset is seeking a Retail Sales Lead/Key Holder (Part-Time) to support sales, service, and daily store operations. You will handle opening and closing, secure the store, manage cash-handling, and uphold visual standards.

You will deliver personalized service, share product knowledge on cooking and entertaining, contribute to sales goals, and collaborate with the team. Flexibility to work weekends and varied shifts is essential.

Qualifications

• Previous retail sales or customer service experience.
• Experience with opening and closing procedures and cash handling.
• Dependability and sound judgment.
• Customer-focused with strong communication and teamwork skills.
• Flexibility to work weekends and a varied schedule.
• Genuine interest in cooking, entertaining, and Le Creuset brand.

Responsibilities

• Open and close the store, secure the store, and complete cash-handling procedures.
• Support sales and customer experience with personalized service and product knowledge.
• Maintain visual and operational standards and assist with store procedures.

Skills

Customer service

Sales

Cash handling

Teamwork

Job description

Where passion meets premium - join our retail team!

As a Retail Sales Lead/Key Holder (Part-Time), you are a trusted member of the retail store team who supports sales, customer service, and daily store operations. You will be responsible for designated opening and closing duties, including securing the store and completing required cash-handling and operational procedures. Through your enthusiasm for the Le Creuset brand and products, you will create exceptional customer experiences, contribute to store sales goals, and help maintain our visual and operational standards.

Open and Close the Store: Perform authorized opening and closing procedures, including securing the store, managing keys and alarm codes, completing cash-handling responsibilities, and ensuring required operational and safety checks are completed.

Support Sales and Customer Experience: Contribute to the achievement of sales and KPI goals, provide personalized service, and share product knowledge related to cooking, baking, and entertaining.

Maintain Operational and Visual Standards: Support cash management, merchandising, inventory control, loss-prevention procedures, and the execution of Le Creuset's visual and operational standards.

Contribute to a Positive Team Environment: Communicate effectively, collaborate with team members and store leadership, demonstrate accountability, and adapt to changing business needs.

The Perfect Blend:
What We're Looking For

Must be able to work weekends between 18 - 20 hours

Previous retail sales or customer service experience, preferably in a specialty retail environment

Experience with opening and closing procedures, cash handling, or other key-holder responsibilities preferred

Dependability, sound judgment, and the ability to follow established security and operational procedures

A customer-focused approach with strong communication and teamwork skills

Flexibility to work a varied schedule, including days, evenings, weekends, and holidays

A genuine interest in cooking, baking entertaining, and the Le Creuset brand

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.