Retail Sales Lead, Fabletics (Stoneridge Mall - Pleasanton, CA)

170 JF Retail Services; Pleasanton (CA); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Employee discount

Free outfits each month

Paid Sick Time

401k match

Annual Bonus Plan

Paid Time Off

Flexible Schedule

Job summary

Fabletics is seeking a Full-Time Sales Lead at the Stoneridge Shopping Center in Pleasanton, CA to deliver a best-in-class customer experience and support Sales & Operations. You will collaborate with the Store Manager and a dynamic team to hit bold targets and elevate the in-store journey.

The role requires at least 1 year in retail, a can-do attitude, and comfort engaging customers with product knowledge. Competitive hourly pay and employee discounts accompany the position.

Qualifications

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience is a plus.
• Knowledge of active lifestyle choices (Yoga, Cycling, Pilates, running) helps in customer guidance.
• Ability to interact with customers, employees and partners in a fast-paced store.

Responsibilities

• Embody culture and provide knowledge on fabrics, features, fit and function.
• Drive customer engagement inside and outside the store through events and promotions.
• Provide training and feedback around customer experience playbooks and performance expectations.
• Lead and inspire associates to meet or exceed performance goals.
• Communicate inventory and training needs to the Store Manager.
• Maintain store merchandising guidelines to enhance the customer journey.
• Manage safety and security standards and assist with issue resolution.
• Unpack inventory and handle incoming shipments as required.

Skills

Retail experience

Retail management

Customer engagement

Communication skills

Job description

Fabletics is currently looking for a Full-Time Sales Lead for our location at Stoneridge Shopping Center in Pleasanton, CA! What makes this job FAB? Step into the role of Sales Lead and take charge of delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations. You will leverage cutting-edge technology to create a seamless shopping journey between our website and retail stores. Collaborate with a driven Store Manager, dedicated supervisors, and a passionate team of associates, all united in helping our customers live their passion. We are looking for a self-starter with high energy who loves engaging with new people. Join a tight-knit group of key players, working together to hit bold targets and propel the business to new heights. Ready to lead the way? This position will report to the Store Manager.

Responsibilities

• Embody our culture and values and provide insight to our Customers on how to Live their passion.
• Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
• Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to Store Manager to increase overall Customer experience.
• Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
• Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.

What you bring to the team

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience, a plus.
• Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
• Familiar with retail inventory and P.O.S. systems.
• Self-motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi-task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• Applicants must be 18 years of age or older.
• Availability Willing to work onsite and a flexible schedule including evenings, weekends, and holidays.

Benefits of joining our team

• Salary between $18.00 - $20.00 per hour depending on experience.
• 70% employee discount on Fabletics Brands.
• Free outfits each month.
• Paid Sick Time.
• 401k match.
• Annual Bonus Plan.
• Paid Time Off.
• Flexible Schedule.
• And More!

#LI-Onsite

Equal Opportunity Employer

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable.

Diversity & Inclusion

At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.

Fabletics Cares

Our mission with Fabletics Cares is to Foster an authentically inclusive community by championing health and wellness for all.

Company Culture

We encourage you to apply regardless of meeting all qualifications and/or requirements.

About Fabletics

Fabletics has been recognized as a Great Place to Work for multiple consecutive years with a positive work environment where innovation is rewarded, female leadership is championed, diversity is celebrated, and work-life balance is encouraged. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

Join us on Social Media

Follow us on LinkedIn to check out the latest happenings at Fabletics, open job positions and connect with employees. Want a closer look at our company culture? Check out our Fabletics Careers Instagram to see employee spotlights, a look inside our office and fun company events.