Retail Sales Lead, Fabletics (Ross Park Mall - Pittsburgh, PA)

170 JF Retail Services; Pittsburgh (Allegheny County); On-site; USD 38,000 - 52,000; Full time

Job summary

TechStyle Fashion Group - Fabletics Retail is seeking a Full-Time Sales Lead to elevate the in-store experience and drive sales in our Fabletics Retail Store.

You will partner with the Store Manager and a dynamic team to coach associates, demonstrate product knowledge, and engage customers across events and promotions while maintaining store standards and safety.

We value energy, initiative, and the ability to work flexible hours including evenings and weekends to meet store goals.

Qualifications

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience, a plus.
• Ability to work with a team and multi-task in a fast-paced environment.

Responsibilities

• Provide best-in-class retail customer experience.
• Engage customers with knowledge of fabrics, fit, and product features.
• Drive customer engagement via store events and promotions.
• Train and provide feedback on the Customer Experience Playbook.
• Coordinate with Store Manager to motivate associates to meet goals.
• Communicate inventory and training needs to the Store Manager.
• Maintain store merchandising guidelines.
• Maintain safety and security standards; unpack inventory as needed.

Skills

Retail leadership

Customer service

Team collaboration

Communication

Flexibility

Job description

Job Description TechStyle Fashion Group - Fabletics Retail is currently looking for a Full-Time Sales Lead for our Fabletics Retail Store.

How Do You Fit In?

As the Sales Lead you would be responsible for providing a best in class retail store customer experience and support in sales and operations. Using cutting edge technology you will enable our Customers to shop seamlessly between our website and retail stores. Work alongside the Store Manager, store supervisors, and a team of highly personable associates to help our Customers Live their Passion. The right candidate would be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight knit group of key contributors who are actively working together to achieve aggressive goals, and meet timelines to drive the business forward. This position will report to the Store Manager.

Responsibilities

• Embo to provide insight to our Customers on how to Live their passion.
• Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
• Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
• Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to Store Manager to increase overall Customer experience.
• Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
• Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required.
• Boxes can weigh 10-30 lbs.

Required Skills

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience, a plus.
• Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
• Familiar with retail inventory and POS systems.
• Self-motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi-task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching and climbing ladders.

Applicants must be 18 years of age or older.

TechStyle is an Equal Opportunity Employer: M/F/PV/D (minority, female, protected veteran, disability)

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable.

At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment.

We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.

Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

Diversity & Inclusion: At Fabletics, we believe in creating a diverse, inclusive, and equitable environment.

Fabletics believes it’s important that all our employees feel supported and empowered to be themselves, and we want to celebrate all of the amazing ways that our people bring different experiences to the table and make us better.

Fabletics Cares: Our mission with Fabletics Cares is to Foster an authentically inclusive community by championing health and wellness for all.