Retail Sales Lead, Fabletics (Del Amo - Torrance, CA)

170 JF Retail Services; Torrance (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

70% employee discount on Fabletics</li

Free outfits each month

Paid Sick Time

401k match

Annual Bonus Plan

Paid Time Off

Flexible Schedule

Job summary

Fabletics in Torrance, CA is seeking a Full-Time Sales Lead to drive exceptional customer experiences and support both Sales and Operations. You will work with a Store Manager, supervisors, and a team to connect digital and in-store shopping.

You will train staff on the Customer Experience Playbook, engage customers with product knowledge, and lead efforts from store events to community projects. Flexibility with hours and a fast-paced environment are required.

Qualifications

• Minimum 1 year of experience in retail.
• Prior retail management experience is a plus.
• Familiar with active lifestyle activities (yoga, cycling, running).
• Strong interpersonal and communication skills.
• Ability to lead large teams and work with cross-functional partners.

Responsibilities

• Engage customers and lead the store team to deliver best-in-class service.
• Train associates on the Customer Experience Playbook and performance expectations.
• Collaborate with Store Manager to meet/exceed targets and manage inventory.
• Maintain merchandising guidelines to maximize the shopping journey.
• Support events, promotions, and community initiatives in-store.

Skills

Retail experience

Retail management

Active lifestyle knowledge

Interpersonal skills

Team collaboration

Job description

Fabletics is currently looking for a Full-Time Sales Lead for our retail store at Del Amo in Torrance, CA! What makes this job FAB?

Step into the role of Sales Lead and take charge of delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations. You will leverage cutting-edge technology to create a seamless shopping journey between our website and retail stores. Collaborate with a driven Store Manager, dedicated supervisors, and a passionate team of associates, all united in helping our customers live their passion. We are looking for a self-starter with high energy who loves engaging with new people.

Join a tight-knit group of key players, working together to hit bold targets and propel the business to new heights. Ready to lead the way? This position will report to the Store Manager.

What you’ll play to win

Embed our culture and values and provide insight to customers on how to live their passion. Actively engage our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product. Drive customer engagement inside and outside of the store environment ranging from store events & promotions to community projects. Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).

Work with the Store Manager to inspire associates to meet/exceed individual & team performance goals. Communicate inventory and training needs to the Store Manager to increase overall customer experience. Maintain store-merchandising guidelines that make the store easy to shop and add value to the customer’s purchase journey. Actively participate to provide and nourish feedback to the Store Manager to continuously improve the business. Strive for excellence meeting and exceeding store objectives as it relates to performance, productivity, efficiency, and quality standards.

Serve as a resource for general product knowledge to all customers and team members. Maintain personal sales and achieve sales goals. Maintain all safety and security standards and identify, communicate potential issues.

Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

What you bring to the team

1-year minimum of work experience within a retail environment. Prior retail management experience, a plus. Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities. Ability to socially interact with customers, employees and business partners inside and outside of the store environment. Ability to work with large teams.

Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment. Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself. Familiar with retail inventory and P.O.S. systems. Self-motivated, a good communicator with an innate ability to bring the best out in others. The ability to multi-task, set priorities and work well under pressure.

Flexibility in work hours, open to work evenings, weekends, and national holidays.

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Applicants must be 18 years of age or older.

Benefits of joining our team

• The role has a salary between $20.42 - $20.57 per hour depending on experience
• 70% employee discount on Fabletics Brands
• Free outfits each month
• Paid Sick Time
• 401k match
• Annual Bonus Plan
• Paid Time Off
• Flexible Schedule And More!

Company culture and diversity statements

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

Follow us on LinkedIn to check out the latest happenings at Fabletics, open job positions and connect with employees. Want a closer look at our company culture? Check out our Fabletics Careers Instagram to see employee spotlights, a look inside our office and fun company events.