Retail Sales Lead, Fabletics (Brea Mall - Brea, CA)

FashionUnited; Brea (CA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

70% employee discount on Fabletics brands

Free outfits each month

Paid Sick Time

Annual Bonus Plan

Paid Time Off

Flexible Schedule

Job summary

FashionUnited is seeking a Full-Time Sales Lead for their store at Brea Mall in Brea, CA. This role involves delivering exceptional customer service, engaging customers with product knowledge, and training associates to meet performance goals. The ideal candidate has at least one year of retail experience and a passion for an active lifestyle. Benefits include a competitive hourly wage, employee discounts, flexible scheduling, and more. Join a diverse team at Fabletics and help customers live their passion!

Qualifications

• Minimum of 1 year of retail experience, management experience preferred.
• Comfortable with active lifestyle choices such as Yoga, Cycling, Pilates, etc.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Deliver exceptional customer experience and support sales.
• Engage customers in meaningful ways, providing product knowledge.
• Train associates and inspire them to meet performance goals.

Skills

Retail experience

Customer engagement

Interpersonal skills

Self-motivated

Job description

Retail Sales Lead, Fabletics (Brea Mall - Brea, CA)

Job Description

Fabletics is currently looking for a Full‑Time Sales Lead for our store at Brea Mall in Brea, CA.

What makes this job FAB?

Step into the role of Sales Lead and take charge of delivering an exceptional, best‑in‑class customer experience while supporting both Sales & Operations. You will leverage cutting‑edge technology to create a seamless shopping journey between our website and retail stores. Collaborate with a driven Store Manager, dedicated supervisors, and a passionate team of associates, all united in helping our customers live their passion. We are looking for a self‑starter with high energy who loves engaging with new people. Join a tight‑knit group of key players, working together to hit bold targets and propel the business to new heights. Ready to lead the way?

This position will report to the Store Manager.

How you’ll play to Win

Embody our culture and values and provide insight to our Customers on how to Live their passion.

Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.

Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.

Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).

Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.

Communicate inventory and training needs to Store Manager to increase overall Customer experience.

Maintain store‑merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.

Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.

Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.

Serve as a resource for general product knowledge to all customers and team members.

Maintain personal sales and achieve sales goals.

Maintain all safety and security standards and identify, communicate potential issues.

Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

What you bring to the team

1‑year minimum of work experience within a retail environment. Prior retail management experience is a plus.

Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.

Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.

Ability to work with large teams.

Great interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment.

Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity presents itself.

Familiar with retail inventory and P.O.S. systems.

Self‑motivated, a good communicator with an innate ability to bring the best out in others.

The ability to multi‑task, set priorities and work well under pressure.

Flexibility in work hours, open to work evenings, weekends, and national holidays.

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.

Applicants must be 18 years of age or older.

Availability

Willing to work onsite and a flexible schedule including evenings, weekends, and holidays.

Benefits of joining our team

The role has a salary between $18.00 - $20.00 per hour depending on experience.

70% employee discount on Fabletics brands.

Free outfits each month.

Paid Sick Time.

Annual Bonus Plan.

Paid Time Off.

Flexible Schedule.

And More!

#LI-Onsite

Fabletics, Inc. is an equal‑opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. We champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment.

EEO Statement: We encourage you to apply regardless of meeting all qualifications and/or requirements.