Retail Sales Lead — Customer Experience & Store Ops

Hurley Retail LLC; Fort Worth (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Hurley Retail LLC is hiring to assist store management in Fort Worth, TX, delivering premium customer service and maintaining store standards to achieve sales targets and long-term growth.

The role requires 1+ year of retail experience, strong English communication, and the ability to work evenings, weekends, and holidays as needed. You will support merchandising, restocking, and various store operations while collaborating with the management team.

Qualifications

• 1+ year retail experience
• Strong customer service orientation
• Ability to communicate effectively in English
• Demonstrated time management in fast-paced retail environments

Responsibilities

• Assist store management in daily operations
• Maintain store standards and merchandising
• Provide premium customer service to drive sales targets
• Support opening/closing duties and shipments as needed
• Collaborate with store team and management to plan upcoming shipments and opportunities
• Ensure product flow, restock, and markdowns are executed consistently
• Handle front of house and back of house tasks as required
• Step in for Store Manager in their absence when needed

Skills

Customer service

Retail experience

Communication

Time management

Education

High School Diploma or equivalent

Job description

Hurley Retail LLC is hiring to assist store management in Fort Worth, TX, delivering premium customer service and maintaining store standards to achieve sales targets and long-term growth.

The role requires 1+ year of retail experience, strong English communication, and the ability to work evenings, weekends, and holidays as needed. You will support merchandising, restocking, and various store operations while collaborating with the management team.