Retail Sales Key Holder-Phoenix, AZ

IKEA USA; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading home furnishing retailer is seeking a Retail Sales Planning Lead in Phoenix, AZ. The role involves optimizing the shopping experience and maximizing retail sales, requiring 3 years of retail experience. Responsibilities include guiding customers on buying decisions, maintaining customer relationships, and overseeing store operations. The position offers excellent benefits, including paid time off and a co-worker discount.

Benefits

Generous paid time off

Paid parental leave

Co-worker discount

Qualifications

• 3 years of experience in a retail environment.
• Previous retail selling experience is essential.
• Experience in a consultative sales environment is preferred.
• Experience leading change initiatives is a plus.
• CPR/First Aid Certification is advantageous.

Responsibilities

• Optimize the shopping experience and maximize retail sales.
• Provide guidance on home furnishing solutions.
• Create relationships with customers and identify their needs.
• Drive customer-centric sales strategies.
• Oversee daily store operations.

Skills

Customer-centric approach

Consultative selling

Retail sales experience

Job description

We are seeking a Retail Sales Planning Lead to join our team. You will be responsible for optimizing the shopping experience and maximizing retail sales. To be successful in this role, you should have 3 years of experience, previous retail selling experience, and experience in a consultative sales environment.

Responsibilities include:

• Providing guidance on layout, color, style, and accessories for residential and business customers
• Utilizing specialized knowledge and training to sell specialized home furnishing solutions
• Creating relationships with customers to identify customer needs and provide support
• Driving repeat visitation to the IKEA stores by ensuring the sales team is customer-centric
• Overseeing day-to-day operations when assigned, including opening and/or closing duties for the store

We offer a range of benefits, including generous paid time off, holiday and sick time, WiselyPay, paid parental leave, and a co-worker discount. If you are a motivated and customer-focused individual, please apply for this role.

Requirements:

• 3 years of experience
• Previous retail selling experience
• Experience in a consultative sales environment
• Experience leading change initiatives and building new programs in a retail space environment (preferred)
• Experience in designing kitchen and bath (preferred)
• CPR/First Aid Certification (training provided)

Working conditions:

• Travel is required for this role (25-50% travel, 2 days per week on average)
• Job Type: Full-time, permanent, requires open availability Monday-Sunday
• Location: 4643 East Cactus Rd, Phoenix, AZ 85032

IKEA is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a inclusive and respectful work environment.