Retail Sales & Customer Service Associate

Martin & Bayley, Inc., DBA Huck's Market; Martin (TN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

ESOP

401K with match

Paid time off

Paid holidays

Employee discounts

Job summary

Huck’s Market is hiring a Sales Associate to support customer service, merchandising, and daily store operations. You will greet customers, process transactions, maintain displays, and ensure safety and policy compliance on shift.

The role involves promoting Huck’s Bucks Loyalty app, assisting customers, and collaborating with management to meet sales and service standards while following all federal, state, and local laws.

Qualifications

• Experience in customer service preferred.
• Ability to follow store policies and safety guidelines.
• Strong communication and teamwork skills.

Responsibilities

• Greet customers promptly and provide courteous service according to Best In Class standards.
• Maintain store appearance reflecting company expectations and standards.
• Ensure store is open and ready for business during all hours.
• Handle customer conflicts using the MAKE IT RIGHT method.
• Complete shift duties and adhere to the schedule as posted.
• Record hours, sales, refunds and price overrides accurately.
• Notify Store Manager of personnel or policy issues affecting performance.
• Promote Huck’s Bucks Loyalty app to customers and assist sign-ups.
• Follow cash handling procedures and protect company assets.
• Keep shelves stocked and display areas attractive and clean.
• Report maintenance issues promptly and ensure a safe environment.

Job description

Huck’s Market is hiring a Sales Associate to support customer service, merchandising, and daily store operations. You will greet customers, process transactions, maintain displays, and ensure safety and policy compliance on shift.

The role involves promoting Huck’s Bucks Loyalty app, assisting customers, and collaborating with management to meet sales and service standards while following all federal, state, and local laws.