Retail Sales & Customer Experience Specialist

MINISO USA; Sugar Land (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

MINISO USA in Sugar Land, TX is seeking a Sales Associate to deliver outstanding customer experiences by engaging with shoppers, understanding needs, and offering personalized recommendations. You will promote the store's membership program and drive sales with enthusiasm.

You will greet customers, maintain displays, process transactions, and assist with inventory while upholding high standards of cleanliness and safety. Flexibility required for days, evenings, weekends.

Qualifications

• Strong communication skills.
• Strong customer service orientation.
• Basic math abilities are a must.

Responsibilities

• Greet and assist customers promptly, manage multiple customers efficiently.
• Assess customer needs and guide them to relevant merchandise with tailored recommendations.
• Promote the store's membership program and use suggestive selling techniques.
• Maintain attractive displays and store visuals to meet merchandising standards.
• Process sales transactions accurately using the point-of-sale system.
• Assist with inventory tasks including restocking and organization.
• Demonstrate product knowledge to effectively recommend and upsell merchandise.
• Ensure a clean, professional store environment at all times.
• Support promotions and sales events to drive business results.
• Access and organize stock in high storage areas following safety protocols.
• Work flexibly across days, evenings, weekends, and potential overnight shifts.

Skills

Communication

Customer service

Basic math

Education

High school diploma

Job description

MINISO USA in Sugar Land, TX is seeking a Sales Associate to deliver outstanding customer experiences by engaging with shoppers, understanding needs, and offering personalized recommendations. You will promote the store's membership program and drive sales with enthusiasm.

You will greet customers, maintain displays, process transactions, and assist with inventory while upholding high standards of cleanliness and safety. Flexibility required for days, evenings, weekends.