Retail Sales & Customer Experience Specialist

Dollar General; Elkhart (IN); On-site; USD 24,000 - 32,000; Full time

Job summary

Dollar General is seeking a store associate to serve customers, stock and merchandise shelves, and operate the cash register. You will manage purchases, assist with locating products, and maintain cleanliness in the store to support a positive shopping experience.

The role emphasizes following plan-o-gram guidance, adhering to safety policies, and contributing to teamwork and profitability. High school diploma or equivalent preferred for employment at a retail location.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer’s purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand-held scanners, as needed.
• Clean front end of store and help set up sidewalk displays when necessary.

Skills

Customer service

Cash handling

Stocking shelves

Plan-o-gram compliance

Interpersonal communication

Basic math

IBM cash register operations

Greet customers

Safety procedures

Education

High school diploma or equivalent

Job description

Dollar General is seeking a store associate to serve customers, stock and merchandise shelves, and operate the cash register. You will manage purchases, assist with locating products, and maintain cleanliness in the store to support a positive shopping experience.

The role emphasizes following plan-o-gram guidance, adhering to safety policies, and contributing to teamwork and profitability. High school diploma or equivalent preferred for employment at a retail location.