Retail Sales & Customer Experience Specialist

DTLR, Inc.; Augusta (GA); On-site; USD 30,000 - 35,000; Full time

Job summary

A retail company in Augusta, GA is looking for a Full-Time Associate who will assist the management with daily operations, provide excellent customer service, and optimize sales. Key responsibilities include building customer relationships, managing inventory, ensuring compliance with company policies, and training employees. Candidates should have a high school diploma and preferably experience in retail or customer service. This position requires the ability to work in a fast-paced environment and involve physical tasks such as lifting and standing for long periods.

Qualifications

• Previous work experience in retail or customer service is preferred.
• Must possess basic fashion and style trend knowledge.

Responsibilities

• Assist the store management team with daily operational functions.
• Build customer relationships and provide excellent customer service.
• Monitor and control operational compliance and safety standards.
• Support training of all employees in selling techniques.
• Minimize inventory shrinkage through loss prevention.
• Maintain a neat and orderly sales environment.

Skills

Customer service

Retail knowledge

Leadership

Communication

Teamwork

Sales knowledge

Education

High school diploma or equivalent

Job description

A retail company in Augusta, GA is looking for a Full-Time Associate who will assist the management with daily operations, provide excellent customer service, and optimize sales. Key responsibilities include building customer relationships, managing inventory, ensuring compliance with company policies, and training employees. Candidates should have a high school diploma and preferably experience in retail or customer service. This position requires the ability to work in a fast-paced environment and involve physical tasks such as lifting and standing for long periods.