Retail Sales & Customer Experience Specialist

DTLR, Inc.; Allentown (Lehigh County); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail company in Allentown is seeking a Full-Time Associate to assist with daily store operations, including customer service, merchandising, and loss prevention. Ideal candidates should have strong customer service skills, a high school diploma, and an interest in fashion trends. Responsibilities include supporting management, building customer relationships, and maintaining store standards. The position requires flexibility and the ability to work in a fast-paced environment.

Qualifications

• Strong command of the English language to communicate effectively.
• Demonstrated leadership and ability to work under minimum supervision.
• Open availability and flexibility to meet customer demands.

Responsibilities

• Assist store management with daily operations and customer service.
• Build customer relationships by providing courteous assistance.
• Support training of employees in selling techniques.

Skills

Customer service

Retail experience

Leadership

Teamwork

Basic fashion knowledge

Communication

Education

High school diploma or equivalent

Job description

A retail company in Allentown is seeking a Full-Time Associate to assist with daily store operations, including customer service, merchandising, and loss prevention. Ideal candidates should have strong customer service skills, a high school diploma, and an interest in fashion trends. Responsibilities include supporting management, building customer relationships, and maintaining store standards. The position requires flexibility and the ability to work in a fast-paced environment.