Retail Sales & Customer Experience Lead

DTLR, Inc.; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

DTLR, Inc. is seeking a Full-Time Associate in Columbus, Ohio to assist with daily operations, provide excellent customer service, and support the store management team. Ideal candidates will have previous retail experience and a strong commitment to customer satisfaction. Responsibilities include driving sales, merchandising, and maintaining store standards. Candidates should possess knowledge of fashion trends and strong communication skills. Join DTLR for a rewarding career with growth opportunities and comprehensive training.

Qualifications

• Previous work experience in retail or customer service is preferred.
• Ability to work under minimum supervision.
• Open availability and flexibility to meet customer demand.

Responsibilities

• Assist store management team with daily store operations.
• Provide excellent customer service and drive sales.
• Assist with shipments, merchandising, and pricing.
• Monitor operational compliance and safety standards.
• Protect against inventory shrinkage.

Skills

Customer service skills

Fashion and trend knowledge

Leadership abilities

Excellent command of English

Teamwork

Education

High school diploma or equivalent

Job description

DTLR, Inc. is seeking a Full-Time Associate in Columbus, Ohio to assist with daily operations, provide excellent customer service, and support the store management team. Ideal candidates will have previous retail experience and a strong commitment to customer satisfaction. Responsibilities include driving sales, merchandising, and maintaining store standards. Candidates should possess knowledge of fashion trends and strong communication skills. Join DTLR for a rewarding career with growth opportunities and comprehensive training.