Retail Sales & Customer Experience Associate

EXPRESS; Raleigh (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, pharmacy, dental and vision coverage

401(k) and Roth 401(k) with Company match

Merchandise discount

Paid Time Off

Job summary

A retail fashion company in Raleigh, North Carolina, is seeking a retail associate to maintain store organization and ensure an exceptional customer experience. The ideal candidate will have a high school education and at least six months of relevant experience. Responsibilities include processing transactions, resolving customer issues, and assisting with product launches. This role offers various benefits including medical coverage and discounts, making it a fantastic opportunity for those looking to grow in the retail sector.

Qualifications

• Education: High School or Equivalent
• 0-2 years of relevant job experience, minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends, and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety.
• Assist with product launches according to company SOP.
• Provide a great customer experience and process transactions quickly.
• Resolve customer service-related issues and drive credit and loyalty member programs.

Job description

A retail fashion company in Raleigh, North Carolina, is seeking a retail associate to maintain store organization and ensure an exceptional customer experience. The ideal candidate will have a high school education and at least six months of relevant experience. Responsibilities include processing transactions, resolving customer issues, and assisting with product launches. This role offers various benefits including medical coverage and discounts, making it a fantastic opportunity for those looking to grow in the retail sector.