Retail Sales Consultant - Seasonal - Citadel Outlets - Commerce, CA

1151 Swarovski Retail Ventures; Commerce (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Exclusive employee discounts

Employee assistance program

Product and personal training

Career growth opportunities

Development support

Job summary

Swarovski is seeking a Sales Consultant to join our retail team in California. You will deliver exceptional service, tell compelling brand stories, promote loyalty programs, and help achieve sales goals within a dynamic store environment.

Bring a passion for fashion and luxury, a multicultural mindset, and comfort with retail technology to support a vibrant customer experience and personal growth opportunities.

Qualifications

• Passionate about fashion and luxury retail.
• Excellent customer service skills and a winning personality.
• Curious, empathetic and results-driven team player.
• Digitally savvy with retail tech experience.
• Comfortable communicating in a multicultural environment.

Responsibilities

• Deliver outstanding service and create emotional connections with customers.
• Promote loyalty programs and explain benefits.
• Achieve individual and team sales goals and own results.
• Collaborate to maintain an organized, welcoming store environment.
• Stay up to date with product knowledge using digital tools.

Skills

Customer service

Sales goals

Brand knowledge

Digital tools

Team player

Education

Tools

POS system

Retail software

Job description

Pay range

Pay range 17.00 - 20.00 with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position. "Click here to view our CA Job Applicant Policy." The sales incentive bonus pay program applies to regular employees only and does not apply to seasonal hires.

About the Job

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski. As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

Passionate about fashion, luxury, or lifestyle brands

Experienced in a multicultural retail environment

Excellent and proven customer service skills and a winning personality that builds trust

Curious, empathetic, and results-driven team player with a commercial mindset

Digitally savvy and comfortable using retail technology

Confident expressing your individuality and bringing creative ideas to the team

What We Offer

• Exclusive employee discounts on Swarovski products
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles.
• We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation.

We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.

Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.