Retail Sales Consultant - Part Time - The Oaks - Thousand Oaks, CA

Swarovski; Thousand Oaks (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Paid volunteering leave

Global employee assistance program

Comprehensive product and personal培训

Opportunities for career development

Job summary

Swarovski in Thousand Oaks, CA is seeking a Sales Consultant to deliver exceptional service, create memorable brand experiences, and inspire customers with passion for our products. You will contribute to achieving store sales goals and support a vibrant, collaborative team.

You will stay up to date with brand products, utilize digital tools, and help promote loyalty programs while delivering an engaging shopping experience that reflects Swarovski’s luxury aesthetic.

Qualifications

• Experience delivering outstanding customer service in a retail setting.
• Ability to build emotional connections and promote loyalty programs.
• Proven track record of meeting or exceeding sales goals in a team setting.
• Comfortable using retail technology and digital tools to enhance the customer experience.
• Confident communicating fashion/luxury concepts and product features.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Multicultural retail experience

Brand knowledge

Digital tools

Job description

Pay range 19.00 - 21.00 Hourly with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

About the Job

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

What We Offer

You can expect a range of benefits, including:

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.

Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.