Retail Sales Consultant

att; Thousand Oaks (CA); On-site; USD 57,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Tuition reimbursement

Paid time off

Sick leave

Parental leave

Adoption reimbursement

Disability benefits

Life insurance

EAP

Job summary

AT&T in Thousand Oaks, CA is hiring a Retail Sales Consultant to engage customers with a consultative approach and help them choose from AT&T’s latest devices and services. You’ll participate in events, handle online orders, and make outbound calls to drive sales while delivering exceptional service.

The role supports a fast-paced environment with flexible scheduling, including evenings and weekends, and provides training to help you meet and exceed targets with uncapped commissions.

Qualifications

• Customer-facing sales experience preferred.
• Willingness to work a schedule 9am–9pm, including weekends.
• Able to adapt to a fast-paced environment and evolving technology.

Responsibilities

• Guide customers through options using a consultative sales approach.
• Fill online orders and make outbound calls to customers.
• Meet and exceed sales goals with uncapped commissions.
• Engage with the community through events and customer outreach.

Skills

Customer service experience

Sales experience

Communication skills

Job description

It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families, and communities closer together.

Let’s talk about what to expect:

• On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
• You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
• You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
• This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs.
• Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our new Retail Sales Consultants earn between $57,016 and $75,000, including hourly pay and uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on all sales goals being met and/or exceeded.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiatives for Hiring Ordinance, and the California Fair Chance Act.

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment.

Contact with Customers/Candidates/Clients

Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable)

Handling/Proximity to Sensitive Information.

Weekly Hours: 40

Time Type: Regular

Location: USA:CA:Thousand Oaks:180-B N Moorpark Rd:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.