Retail Sales Consultant

Cricket Wireless LLC.; San Mateo (CA); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Tuition reimbursement

PTO and holidays

Sick leave

Parental leave

Adoption reimbursement

Disability benefits

Life insurance

AD&D

Employee discounts

EAP

Job summary

AT&T in San Mateo, CA is seeking a Retail Sales Consultant who will guide customers through wireless options using a consultative approach. You’ll be part of the local team serving customers on the sales floor, helping them select devices, plans, and services.

The role includes meeting sales targets, earning commissions, and participating in a sign-on program with structured schedules. You will respond to customer needs, assist with online orders, and represent AT&T through community events

Qualifications

• Use a consultative sales approach to guide customers through wireless options.
• Experience in retail or customer-facing sales is a plus.
• Ability to meet sales targets and work in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Meet and exceed sales targets and earn commissions.
• Assist customers with device, plan, and service selections on the sales floor.
• Support online orders and participate in community events.
• Make outbound calls to existing and potential customers.

Skills

Consultative selling

Customer service

Retail sales experience

Communication skills

Job description

Job Summary

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

Join our team and receive a $10,000 sign‑on bonus for qualified hires! This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.

Let’s talk about what to expect: On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine. You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers. You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance. This is a fast‑paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs. Prior retail or customer‑facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Compensation

Our Retail Sales Consultant’s earn between $21.7125 - $25.6125 per hour plus $13,700 in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Sign‑on Bonus

AT&T reserves the right, at its discretion, to pay your 1st portion of the bonus payments after 6 months of your first date of employment = $3,000, the second payment after you complete 9 months of employment = $3,000, and the third and final payment after you complete 1 year of employment= $4,000. Total payouts= $10,000. Your receipt of these bonus payouts are contingent upon your agreement with the terms set forth of Sign On Bonus and in general, provides that you will repay the bonus if you voluntarily terminate your employment within 12 months of the first day of your employment. Eligibility also includes being in good standing at time of payout. Applies to all job offers made from 7/17/2026- 07/17/2027.

Benefits & Perks

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Location & Hours

Weekly Hours: 40 Time Type: Regular Location: USA:CA:San Mateo:31 W Hillsdale Blvd:RET/RET

Equal Opportunity

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

About AT&T

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.