Retail Sales Consultant

Optimum; North Babylon (NY); On-site; USD 34,000 - 55,000; Full time

Job summary

Optimum is seeking enthusiastic, motivated, and self-driven individuals to join its Retail team as a Retail Sales Consultant in North Babylon, NY. You will be part of one of the company’s largest sales channels, building strong connections with customers while exceeding sales targets and delivering an exceptional experience.

You will serve as an in-store brand ambassador, selling our connectivity solutions and creating lifelong customers through outstanding service.

Qualifications

• High school diploma or equivalent.
• At least 1 year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with the ability to work independently.
• Proficient computer and technical skills for customer solutions.
• For some locations, travel to other stores within 35 miles may be required; discussed at interview.
• Standing for long periods and lifting up to 50 pounds may be required.
• Ability to work full time and weekends as necessary.

Responsibilities

• Build connections with customers and greet them in-store to determine needs and guide product selection.
• Stay informed about Optimum products and services to educate customers and recommend best options.
• Assist customers with billing, service questions, payments, exchanges, and equipment issues; troubleshoot where needed.
• Represent Optimum as a brand ambassador with professionalism and enthusiasm in all customer interactions.
• Collaborate with team members to ensure a seamless, exceptional customer experience and support across shifts.

Skills

Retail sales

Customer service

Communication

Problem-solving

Independent work

Technical aptitude

Education

High school diploma or equivalent

Tools

POS system

Job description

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Location: North Babylon, NY, US, 11703

Brand: Optimum

Requisition #: 12660

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

Optimum wants enthusiastic, motivated, and self-driven individuals who want to reshape the way people connect. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company! Your dynamic personality will forge powerful connections with our customers, while exceeding sales targets, and delivering an unparalleled partner and customer experience.

As a valued member of the Optimum Retail team, you will leverage your individualistic personality to become an in-store brand ambassador that focuses on selling our industry-leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience!

Our culture of excellence provides a pathway to success as your leaders, and peers, will support your personal and professional growth by cultivating the skills needed to achieve and sales targets, allowing you to be a successful earner in Optimum’s lucrative compensation plan.

Responsibilities

• Connection builder:Your communication skills will be the magic that bridges the digital divide. You will be the first point of contact for our customers, and it's your responsibility to create a positive and welcoming environment. Engage with customers, listen attentively to their needs, and provide personalized guidance to help them find the right products and services.
• Store Expert:As a product expert, you will have a deep understanding of our products and services. Stay up to date with the latest trends and advancements in the telecommunications/mobile industry. This knowledge will enable you to educate customers about different options available and recommend the best solutions to meet their specific needs.
• Problem Solver:Assist customers with billing and service-related questions, ensuring they have a clear understanding of their accounts. Process payments, exchanges, and equipment issues efficiently and accurately. Troubleshoot technical problems and provide solutions, ensuring customer satisfaction and loyalty.
• Brand Ambassador:As the local face of our Company, you will embody the Optimum brand. Demonstrate professionalism, integrity, and enthusiasm in all customer interactions. Represent our company values and create a lasting impression that reflects positively on our brand.
• Team Builder:Work closely with your colleagues to ensure an exceptional customer experience. Share knowledge, assist with complex inquiries, and provide backup support when needed. Foster a supportive and collaborative team environment that contributes to overall customer satisfaction.

Qualifications

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills, that help support the best customer solutions.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview
• Physical Abilities: Standing for prolonged periods is part of this role; potential for lifting up to 50 pounds.
• Ability to work full time and weekends as necessary.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

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Pay is competitive and ... The starting pay rate/range at time of hire for this position in the posted location is$33,696.00-$55,357.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty