Retail Sales Consultant

AT&T; Holland (MI); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits (short term and/or

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Assistance Programs (EAP)

Employee discounts up to 50% off on AT

AT&T mobility plans and accessories

Job summary

AT&T is hiring for a Retail Sales Consultant to connect with customers and guide them through product options, earning commissions as you meet targets. You’ll engage with the community, process online orders, and participate in outreach calls.

The role emphasizes flexibility in scheduling, including weekends, and offers comprehensive benefits and paid time off. Prior retail experience is a plus, with full training provided.

Qualifications

• Prior retail or customer‑facing sales experience is a plus.
• The company provides tools, training and coaching to help you meet and exceed goals.
• You’ll be at the center of sales activity, guiding customers through options and closing deals.

Responsibilities

• Guide customers through options using a consultative approach.
• Fill online orders and handle inbound/outbound calls from customers.
• Meet and strive to exceed monthly sales targets and earn uncapped commissions.

Skills

Customer service

Sales

Communication

Relationship building

Job description

It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together.

Let's Talk About What To Expect

On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.

You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.

You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.

This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customers' needs.

Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our new Retail Sales Consultants earn between $47,500 to $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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