Retail Sales Consultant

Sun Com Mobile, LLC; Elgin, Northern (IL, KY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Sun Com Mobile, LLC in Elgin, IL is hiring a Retail Sales Consultant to drive sales of handsets, plans, features and accessories while delivering exceptional customer service.

You will follow company benchmarks and management guidance, acting as a role model for new hires and peers, and performing store operations and other duties as assigned.

Qualifications

• Must be at least 18 years old and legally able to work in the United States.
• Minimum of 4 days/30 hours per week.
• Able to stand for long periods.
• Must have reliable transportation to location, training and off-site meetings.
• Experience in retail sales is preferred (1 year).

Responsibilities

• Deliver complete, high quality sales that exceed the company’s benchmark on key metrics.
• Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.
• Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.
• Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.
• Perform other work-related tasks, as assigned by management.

Skills

Customer service

Sales excellence

Product knowledge

Bilingual Spanish (Preferred)

Education

High school diploma or equivalent (Preferred)

Tools

RQ4

Paycom

Job description

Postion

RSC-SCM66

External Description

Deliver complete, high quality sales that exceed the company's benchmark on key metrics.

Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.

Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.

Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.

Perform other work-related tasks, as assigned by management.

Operations:

• Adhere to all policies, as outlined in the Handbook and other company communications.
• Adhere to all paperwork procedures, as outlined in the Handbook, Training Courses and Sun Com policy documents.
• Master all required systems: Aktivate, ADP, Cricket Learning, etc.
• Regularly check sales paperwork to review for discrepancies/errors.
• Follow all Cash Depositing procedures and accept full responsibility for all deficiencies caused by your error or negligence.
• Protect and maintain Company assets.
• Use proper judgment to avoid fraudulent purchases, even those that may otherwise comply with Company restrictions on quantity and type of devices that can be purchased by customers.
• When opening or closing a store, accurate & timely completion of related checklists with zero errors.
• Immediate communication of any inventory deficiency to supervisors for review.
• Maintain store appearance. * Complete all required training within the timeline established by management. Other Duties and Responsibilities:
• Follow the letter and spirit of Company policies as outlined by the Handbook and management.
• Consistently and accurately record time & attendance in the RQ4.
• Adhere to schedule & provide company with adequate notice for all requested time off.
• Take personal responsibility for all problems within your control. Essential Requirements:
• At least 18 years old and legally able to work in the United States without restrictions.
• Minimum of 4 days/30 hours per week.
• Able to stand for long periods of time.
• Must have reliable transportation to location, training and off-site meetings

Job Type: Full-time

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Preferred)

Requirements

Deliver complete, high quality sales that exceed the company's benchmark on key metrics.

Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.

Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.

Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.

Perform other work-related tasks, as assigned by management.

Operations:

• Adhere to all policies, as outlined in the Handbook and other company communications.
• Adhere to all paperwork procedures, as outlined in the Handbook, Training Courses and Sun Com policy documents.
• Master all required systems: RQ4, Paycom, etc.
• Regularly check sales paperwork to review for discrepancies/errors.
• Follow all Cash Depositing procedures and accept full responsibility for all deficiencies caused by your error or negligence.
• Protect and maintain Company assets.
• Use proper judgment to avoid fraudulent purchases, even those that may otherwise comply with Company restrictions on quantity and type of devices that can be purchased by customers.
• When opening or closing a store, accurate & timely completion of related checklists with zero errors.
• Immediate communication of any inventory deficiency to supervisors for review.
• Maintain store appearance. * Complete all required training within the timeline established by management. Other Duties and Responsibilities:
• Follow the letter and spirit of Company policies as outlined by the Handbook and management.
• Consistently and accurately record time & attendance in the RQ4.
• Adhere to schedule & provide company with adequate notice for all requested time off.
• Take personal responsibility for all problems within your control. Essential Requirements:
• At least 18 years old and legally able to work in the United States without restrictions.
• Minimum of 4 days/30 hours per week.
• Able to stand for long periods of time.
• Must have reliable transportation to location, training and off-site meetings

Job Type: Full-time

Salary: $25,000.00 - $35,000.00 per year

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Retail sales: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In Person

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.