Retail Sales Consultant

AT&T; Colonial Heights (VA); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee discounts

Job summary

AT&T is seeking a Retail Sales Consultant in Colonial Heights, VA to assist customers, present products, and drive sales while delivering a superior shopping experience.

You will engage with customers, demonstrate devices, and help them choose solutions that fit their needs in a fast-paced store setting. The role emphasizes teamwork, knowledge of products, and a friendly, service-oriented approach.

Qualifications

• Customer experience and sales focus.
• Ability to meet and exceed sales goals.
• Stay up-to-date on data/entertainment technology and devices.
• Educate and engage customers through product demonstrations.

Responsibilities

• Understand customers' needs and help them discover how our products meet those needs.
• Multi-task in a fast paced team environment.
• Educate and engage customers through product demonstrations.
• Interact with customers and provide prompt and courteous customer service to all customers.

Skills

Customer experience

Sales

Product knowledge

Demonstrations

Job description

JobTitle : Retail Sales Consultant

JOBKEYJOBCODE : 16000025

Wage Scale/Schedule/ Class/Level : Y6

Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CS Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9) Region : MBLT

GENERAL DUTIES : The functions listed below are representative of duties performed by this job title.

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED :

• Customer Experience and Sales
• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-122235

Test Name : Test Applicability :

VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPs

Skill Code : Skill Name : Skill Applicability :

ADDITIONAL JOB INFORMATION :

Our new Retail Sales Consultant’s earn between $47,500 – $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

PERFORMANCE/ATTENDANCE : Weekly Hours: 40 Time Type: Regular Location: USA:VA:Colonial Heights:723 Southpark Blvd:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.