Retail Sales Clerk - Full Time

Russell Stover Chocolates; Bluffton (SC); On-site; USD 15,153 - 20,664; Full time

Job summary

Russell Stover Chocolates is hiring a Salesclerk to greet customers, provide helpful product information, and ensure a positive shopping experience in our retail stores. You will process payments and help with the display and stock of chocolate products.

The role emphasizes strong customer service, cash handling, and teamwork, with flexible scheduling including evenings and weekends. Prior retail experience is beneficial, and you’ll join a company with a long-standing confectionery tradition.

Qualifications

• Customer service experience preferred.
• Ability to handle cash and process payments.
• Clear communication with customers and coworkers.

Responsibilities

• Greet customers and provide courteous service.
• Assist customers with product selections and information.
• Process payments accurately (cash, checks, credit).
• Prepare and supervise in-house production items like caramel apples and fudge.
• Unload, receive and stock merchandise and perform merchandising tasks.
• Keep store clean and support team goals.

Skills

Customer service

Cash handling

Communication

Teamwork

Retail experience

Education

High school diploma or GED

Job description

At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar‑free chocolates. For over 100 years, our American‑made brands – Russell Stover Chocolates, Whitman’s, and Pangburn’s – have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company‑owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy.

A day in the life…

When people think of Russell Stover Chocolates, they think of quality. As a Salesclerk, you will ensure that what customers experience in our retail stores measures up to or exceed those expectations of quality.

What You Will Be Doing…

• Welcome customers by greeting them
• Provide prompt, efficient and courteous customer service
• Help customers make selections by providing information on products, building customer confidence and offering suggestions
• Accurately process payments by totaling purchases, processing checks, cash and credit cards
• Prepare and supervise the regular in‑house production of items such as caramel apples and fudge
• Unload, receive and stock merchandise
• Execute various other merchandising activities
• Perform all regular cleaning activities and other tasks as required
• Contribute to team effort by accomplishing a variety of tasks as directed

Basic Qualifications

• At least 16 years of age
• Ability to constantly stand, bend, reach and work with your hands
• Ability to lift up to 5 lbs. frequently
• Ability to lift up to 50 lbs. occasionally

Preferred Qualifications

• High school diploma or GED
• Customer service experience
• Cash handling experience
• 12 months of experience in a retail, restaurant or fast food environment
• Experience operating a cash register
• Ability to communicate clearly and effectively with customers and coworkers
• Desire to be part of a performance driven team

Additional Details

• Must be willing to work a flexible schedule including evenings & weekends
• We offer an attractive wage and benefits package including medical, dental, vision, life insurance, 401k plan with generous Company match & product discounts

Employment by Russell Stover Chocolates is contingent upon I‑9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal‑opportunity workplace.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.