Retail Sales Associate (Wilmington, DE)

Staples; Wilmington (DE); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time hours

Associate discounts on in-store and on

Discounts at retailers, restaurants &

401(k) plan with company match

Dental and vision insurance

Other benefits

Job summary

Staples is hiring a Sales Associate in Wilmington, DE to deliver exceptional customer service and assist customers with product selection and solutions. You will participate in cashier, sales, and merchandising tasks while maintaining a welcoming store atmosphere.

The role emphasizes teamwork, flexibility in scheduling, and the ability to handle returns and online orders. Prior customer service experience is helpful; expect a fast-paced, collaborative retail environment.

Qualifications

• Able to work a flexible schedule based on store needs.
• Must be able to engage with customers and understand their needs.
• Ability to collaborate in a fast-paced environment.
• Manage conflict in a calm, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials up to 50 lbs, climb ladders, stand and walk for extended periods.

Responsibilities

• Multitask on cashier, sales, and merchandising responsibilities.
• Respond quickly and resourcefully to customer requests and concerns.
• Create a positive, inviting environment for customers.
• Understand and use basic selling skills to engage and present solutions.
• Handle returns and online pick-ups.
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned).

Skills

Customer engagement

Flexible scheduling

Team collaboration

Conflict management

Integrity and discretion

Physical ability

Job description

Sales Associates provide exceptional customer service with our customers’ needs in mind. You’ll help customers find products, provide solutions, and handle returns or online pickups. You’ll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Help both your customers and your store win.

• Multitask on cashier, sales, and merchandising responsibilities
• Respond quickly and resourcefully to customer requests and concerns
• Create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Handle returns and online pick-ups
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Must be able to and want to engage with customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
• Preferred but not required: customer service or cashier experience in a retail environment

Staples does not sponsor applicants for work visas for this position.