Retail Sales Associate Team Sports

Dick's Sporting Goods; Glendale (AZ); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

DICK'S Sporting Goods is seeking store teammates to greet customers, understand their needs, and provide confident, knowledgeable service. The role emphasizes maintaining brand standards, promoting loyalty programs, and safe, compliant store operations.

Successful applicants are expected to engage with customers, work well with others, and contribute to a welcoming shopping environment while performing various tasks as needed.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs repeatedly.
• Ability to work extended periods standing or walking, up to 4 hours.
• Ability to perform repetitive motions for short periods.

Responsibilities

• Greet customers and proactively understand their needs.
• Uphold merchandising and presentation standards on the sales floor.
• Promote store programs and loyalty initiatives.
• Follow safety, loss prevention and SOPs; maintain confidentiality of company information.
• Create an inclusive store environment where everyone feels welcome and respected.
• Support the team across the store and perform other tasks as assigned.

Skills

Customer-Focus

Collaborative

Instills Trust

Decision-Making

Action-Oriented

Accountability

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team.

OVERVIEW

OVERVIEW

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.

• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS

• Prior retail sales, cashier, or customer-focused experience preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).