Retail Sales Associate - St. Johns Town Center

Athleta; Jacksonville (FL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision, and life insurance

Job summary

A leading retail brand in Jacksonville is seeking a Retail Sales Associate to enhance customer experience and drive sales. You will engage with customers, maintain an organized work environment, and promote loyalty programs. Ideal candidates are customer-focused, have strong communication skills, and thrive in a fast-paced setting. This role offers a competitive benefits package including merchandise discounts and paid time off.

Qualifications

• Ability to effectively interact with customers and team to meet goals.
• Willingness to work a flexible schedule including holidays and weekends.
• Physical capability to maneuver around the sales floor and lift up to 30 lbs.

Responsibilities

• Engage and connect with customers providing excellent customer service.
• Support the sales floor and maintain an organized work center.
• Educate customers about loyalty programs.

Skills

Good communication skills

Customer-focused service

Problem-solving

Retail technology utilization

Job description

Retail Sales Associate - St. Johns Town Center

Join to apply for the Retail Sales Associate - St. Johns Town Center role at Athleta

About Athleta

For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Athleta

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.