Retail Sales Associate, Queens Center - Full Time

Macy's, Inc.; New York (NY); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Paid time off

Holidays

Job summary

Macy’s, Inc. in Elmhurst, NY is seeking a Retail Sales Associate to deliver exceptional service and help customers find the right products while supporting store goals. You will work with a friendly, inclusive team and contribute to the overall shopping experience.

The role offers full-time hours with competitive pay and benefits, including health coverage, a 401(k) match, paid time off, and holidays. Prior education is not required, and flexible availability is preferred to meet store needs.

Qualifications

• No education or experience required.
• Flexible availability including days, evenings, weekends and holidays.
• Enjoy meeting people and sharing information.
• Adaptable to changing priorities and works well in a team.

Responsibilities

• Customer Service: Master store products, services, loyalty programs, and Macy’s sales systems to help customers find what they need and suggest additional items.
• Sales Support: Develop customer relationships to grow business and expand our client base, including assisting with digital orders.
• Merchandise Organization: Maintain department recovery standards on the selling floor and in fitting rooms.
• Update Pricing and Signage: Ensure accurate pricing and timely markdowns for optimal merchandise presentation.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.

Skills

Customer service

Communication

Job description

Retail Sales Associate, Queens Center - Full Time

Elmhurst, NY, United States

• Full time Schedule
• $18.50
• -
• $26.58
• Hourly Rate*
• * based on job, location, and schedule

Job Description

Please note – currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from us!

Be part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What You Will Do

• Customer Service: Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items.
• Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare. Assist in locating and pulling merchandise to fulfill digital customer orders.
• Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms.
• Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who You Are

No Education or Experience Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Enjoy meeting people, learning about them, and sharing information

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

You can handle electronic devices with no problem

Essential Physical Requirements You Will Perform

• Prolonged periods of standing/walking around the store or department
• Reach with hands and arms, use hands to press, handle, and feel
• Occasionally required to lift and/or move up to 25lbs., climb ladders, stoop, kneel, crouch, and crawl
• Requires close vision, color vision, and ability to adjust focus

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

• This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

Job Info

• Job Identification REQ_812069
• Job Category Stores
• Locations 9001 Queens Blvd, Elmhurst, NY, 11373, US