Retail Sales Associate - PT

Cuyana; San Francisco (CA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Sick and holiday pay

Commuter benefit

401k

Bonus

Product incentives

Employee discount

Job summary

Cuyana is seeking a part-time Retail Sales Associate for our Fillmore store. You’ll greet guests, engage with clients, and provide expert product knowledge to drive sales while maintaining brand standards.

The role requires flexibility to work weekends, evenings, events, and holidays, and to lift up to 30 lbs as needed. You’ll collaborate with a close-knit team, support stockroom organization, and assist with purchases, returns, exchanges, and gift services.

Qualifications

• 6+ months customer-facing sales experience; Apparel / accessories brand and clienteling experience a plus.
• Team player who thrives in fast-paced environments.
• Professional attitude and customer service focused.
• Dependable with all store responsibilities.
• Adaptable, and willing to jump in and help.
• Strong organization, written and verbal communication skills.
• Comfortable handling customer conversations and interactions.
• Technology savvy.
• Flexible work schedule – must be available to work weekends, evenings, events, holidays.
• Able to bend, reach, lift, climb ladders, and move product; carry 25–30 lbs.
• Able to stand for extended periods.

Responsibilities

• Greet guests, check clients into appointments, and collect information for outreach.
• Provide excellent personalized customer service and build client relationships.
• Be an ambassador for the Cuyana brand with product knowledge.
• Assist customers with purchases, returns, and exchanges.
• Pull sizes from stock, assist with monogramming, bagging, and gift wrapping.
• Contribute to daily sales targets and store performance.
• Receive and process stock transfers; organize stock room and showroom.
• Maintain visual standards and restock as directed by management.
• Process phone orders, coordinate in-store pickup, and same-day courier deliveries.
• Support community events and peak-season staffing.

Skills

Customer service

Team player

Communication

Tech savvy

Flexibility

Stand for long periods

Job description

Cuyana is now hiring a part-time retail Sales Associate for our Fillmore store location.

Are you a self-motivated team player? Do you go above and beyond for the customer? Then you may have the ideal skills to be part of our team!

Benefits: Sick and holiday pay; commuter benefit, 401k, bonus, product incentives, and generous employee discount.

RESPONSIBILITIES*

• Comfortable greeting guests, checking Customers into appointments, requesting client information for further outreach
• Provide excellent personalized customer service and engagement through building relationships with clients
• Expert on product and brand knowledge, act as a Cuyana ambassador
• Assist customers with purchases, returns, exchanges
• Pull sizes and product from stock, assist with monogramming, bagging, and gift wrapping product
• Contribute to the daily personal and store sales targets

Operations & Stockroom

• Receive and process stock transfers
• Work with management on how to organize, prioritize based on sales, and maximize stock room space
• Maintain, clean, and organize stockroom and store, merchandise with direction from manager and product team
• Assist with showroom inventory organization and restocking, uphold all visual standards on the floor: tags, stuffing, steaming
• Process phone orders and coordinate in-store pick up, and courier same day deliveries (if available)
• Cuyana Community (help teammates during peak season, support retail events, or community events

*Responsibilities may change based on business needs

REQUIREMENTS

• 6+ months customer facing sales driven experience; Apparel / accessories contemporary brand and clienteling experience a plus
• Team player who thrives in fast paced environments
• Professional attitude and customer service focused
• Dependable with all store responsibilities
• Adaptable, and willing to jump in and help
• Strong organization, written and verbal communication skills
• Comfortable handling customer conversations and interactions
• Technology savvy
• Flexible work schedule - Must be available to work weekends, evenings, events, holidays
• Able to bend, reach, lift, climb ladders, and move product; Able to carry 25 - 30 lbs
• Able to stand for extended periods at a time

A CONNECTION TO OUR VALUES

We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.

• Cultivate Community – you are honest, inclusive, and always willing to lend a hand
• Create Excellence– you are accountable, decisive, and drive for results
• Build & Evolve– you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way

Compensation range for this role is $21-23/hr, commensurate with experience, skills, and location.

Cuyana is proud to be an Equal Opportunity Employer. It is Cuyana’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, and hiring decisions are made accordingly.

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