Retail Sales Associate - Providence Marketplc

Old Navy; Mount Juliet (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

50% merchandise discount

Competitive Paid Time Off

Volunteer hours

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision, and life insurance

Job summary

A leading fashion retailer is seeking a Brand Associate in Mount Juliet, TN. In this role, you will engage with customers, provide exceptional service, and promote brand loyalty. You’ll contribute positively to store goals while maintaining an organized workspace. This position demands effective communication and a passion for retail. The company encourages a diverse and inclusive environment and offers great benefits, including a 50% merchandise discount and competitive PTO plans.

Qualifications

• Ability to effectively interact with customers and team to meet goals.
• Adaptable to a fast-paced environment.
• Open to feedback and focused on continuous improvement.

Responsibilities

• Engage with customers to drive sales and service.
• Promote loyalty programs and enhance customer experiences.
• Maintain organized work space and execute operational processes.

Skills

Good communication skills

Customer-focused service provider

Retail technology utilization

Problem-solving ability

Job description

About Old Navy

Forget what you know about old‑school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high‑quality, must‑have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast‑paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holidays, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Old Navy

• Merchandise discount: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• Competitive Paid Time Off plans.
• Employees can take up to five “on the clock” hours each month to volunteer.
• Extensive 401(k) plan with company matching up to 4% of employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.